Frequently Asked Questions


Due to security requirements at our warehouse we do not provide a self pickup service at this stage.

We are striving to deliver to your doorstep provided it is not walk up building (additional charge HK$50,-/floor of stairs) and somebody is at home to sign for the delivery. There is the option to deliver to your estate concierge/security service at own risk!

As of now we only deliver to the following locations. HK Island, Kowloon, New Territories, Tung Chung & Discovery Bay. 

For an additional charge we provide recycle service for your tree. More information is shown under Pricing & Delivery.


In the rare event that you happen to be unavailable to sign for your delivery you can ask us to leave the tree by your door or arrange to leave it with your estate concierge/security service. This will be on your own risk, if you must reschedule additional fees apply. More details under Terms & Conditions.

We deliver to Hong Kong Island Cental/Western/Southern/Eastern District, Kowloon District, Discovery Bay, Tung Chung, New Territories.

Order Process

Yes, you can order multiple trees ranging from 5-8ft, for oversized trees above 8ft please visit the ‘commercial’ section on our homepage.

You can conveniently order the tree of your choice through our website. Select your tree then select your size and delivery slot.

We accept all major credit cards through our secure payment provider, in exceptional cases we might be able to offer direct Bank or ATM transfer.

Prices for delivery and recycle service are found in section Pricing & Delivery

You can pre-order your tree anytime provided there is a timeslot available for your desired delivery date and district.

Our Trees

As of now for an additional charge we provide tree stands (including pre-setup at our warehouse), wreaths and recycles service, etc. All items are selectable on our website during the order process.

Yes, as of now we provide 3 different types of trees Douglas, Noble and Nordmann Fir as well as wreaths and accesories 

The diameter of the tree depends the height.

5-6FT Diameter 3.3-4FT/100-120CM

6-7FT Diameter 4-4.6FT/120-140CM

7-8FT Diameter 4.6-5.3FT/140-160CM

Start with a stable tree stand that will hold your tree without tipping and provide enough water

(1 quart/1 liter of water per inch of stem diameter)

Clear a space large enough to handle the diameter of your tree and stay away from heat sources.

All our trees get a fresh cut, regardless if ordered with or without treestand, before being dispatched for delivery. For trees that have been cut longer than 4 hours, make a fresh cut of about a ½ inch disk from the base of the trunk for water uptake.

Secure the tree in the stand making sure it is straight and add water. Water temperature doesn’t matter and no additives are needed.

The tree will REQUIRE A LOT OF WATER INITIALLY, so make sure there is plenty of water for uptake

All our trees are sourced from the most environmental responsible farms located in Oregon State and Washington State on the US Westcoast . With a sustainable farm plan in place it allows them to produce the highest quality Christmas trees while not only protecting the environment around but also supporting it by planting numerous new trees for every single cut tree.

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